Terms & Policies

Terms of Service

1. Acceptance of Terms

By accessing and using Albatross Tours' website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Albatross Tours' website for personal, non-commercial transitory viewing only.

3. Booking and Reservations

All bookings are subject to availability and confirmation. We reserve the right to refuse any booking at our discretion. Prices are subject to change without notice until a booking is confirmed.

Privacy Policy

1. Information Collection

We collect information that you provide directly to us, including but not limited to your name, email address, phone number, and payment information when you make a booking or contact us.

2. Use of Information

We use the information we collect to:

Process your bookings and payments
Send you booking confirmations and updates
Respond to your inquiries and requests
Send you marketing communications (with your consent)

3. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Cancellation Policy

1. Cancellation by Customer

Cancellation fees may apply based on the timing of your cancellation:

More than 30 days before departure: Full refund minus processing fees
15-30 days before departure: 50% refund
Less than 15 days before departure: No refund

2. Cancellation by Albatross Tours

We reserve the right to cancel any tour due to insufficient bookings or circumstances beyond our control. In such cases, you will receive a full refund of all payments made.

Contact Information

If you have any questions about our Terms & Policies, please contact us:

Email: hi@albatross-travel.com
Phone: +355 69 2290036
Address: Elbasan Albania